
Overcoming Baby Duck Syndrome: How Repeated Use Improves Acceptance of Interface Updates
Users often prefer older versions of interfaces due to a cognitive bias known as the baby duck syndrome, where their first experience with an interface becomes the benchmark against which all future updates are judged. However, an experiment conducted by researchers from HSE University produced an encouraging result: simply re-exposing users to the updated interface reduced the bias and improved their overall perception of the new version. The study has been published in Cognitive Processing.
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